Monopoly Go, a popular mobile game, offers various ways for players to seek assistance with their queries or issues. However, unlike many other services, Monopoly Go does not provide a dedicated customer service phone number. Instead, players can reach out through the game's built-in support features or other digital channels. Here's how you can get help:
In-Game Support
Accessing Customer Service:
Open the Monopoly Go app on your device.
Tap on the three bars menu located at the top right corner.
Select "Settings" from the menu.
Choose "Customer Service" to access the support page.
Support Page:
The support page offers answers to many common questions and issues. It's a good starting point for troubleshooting.
Alternative Contact Methods
Email and Contact Forms:
While Monopoly Go does not provide a specific email address for customer service, you can use the contact form available on their support page. This allows you to send a detailed message about your issue.
Social Media:
Many companies, including those behind Monopoly Go, are active on social media platforms like Twitter and Facebook. You can reach out to them by sending a message or commenting on their posts. Keep your messages concise and clear.
Community Forums:
Community forums and discussion boards are excellent resources where players share their experiences and solutions. You might find answers to your questions without needing to contact customer service directly.
Besides reaching out through these channels, players enjoy various in-game features such as customizing their experience with monopoly go stickers, which add a fun element to gameplay. While these stickers don't offer direct support, they can enhance player engagement and community interaction, potentially leading to shared tips and strategies through community discussions.
Scopely Customer Service
Monopoly Go is developed by Scopely, a company that offers customer support for its games. While Scopely does have a customer service phone number, it is not specifically for Monopoly Go:
Phone Number: (323) 400-6618. This line is for general inquiries about Scopely's games and services.
Email: You can also contact Scopely via email at support@scopely.com for more detailed issues.
Response Times
In-Game Support: Responses can take about a week, based on user experiences.
Scopely Customer Service: The response time varies, but phone calls often involve a wait time of more than 30 minutes.
Conclusion
While Monopoly Go does not offer a dedicated phone number for customer service, players can easily access support through the game itself or via digital channels like email and social media. For more general inquiries about Scopely games, contacting Scopely directly might be an option. Always ensure you provide detailed information about your issue to receive timely and effective assistance.